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Healthcare in Austria
Healthcare in Austria starts with the right insurance or registration. For immediate danger call 112; for non-urgent care use the national or local health service listed below.
Healthcare offices in Austria
ÖGK — Österreichische Gesundheitskasse: Statutory health insurance.
How to get covered
Aufenthaltstitel: Non-EEA apply at MA35 (Vienna) or BH. EEA use Anmeldebescheinigung after 3 months. Book appointment — MA35 slots go fast — try early morning. Bring proof of income, insurance, accommodation, A1 German for family reunification. Fees — €160–€260 depending on category. Card arrives 4–8 weeks later. Health insurance (ÖGK): Automatic when employed; students pay ~€67/month self-insurance. e-card — Sent automatically once you have insurance. Show it at any doctor. Prescriptions ~€7.
Emergency and urgent care
Emergency number: 112. Medical help: 144. Police: 133. Use emergency care for serious or life-threatening situations; for routine problems, start with a GP or local clinic.
Prescriptions, interpreters and costs
Ask for an interpreter when booking if you are not confident in German. Bring ID, residence documents and insurance proof. Public care is usually free or low-cost after registration; without registration, ask clinics or NGOs about community care.
Frequently asked questions
What number do I call for an ambulance in Austria?
Call 112. It works for urgent medical, fire and police emergencies.
Which office should I contact first in Austria?
Start with ÖGK — Österreichische Gesundheitskasse. For broader newcomer help, also check MA35 / Bezirkshauptmannschaft, Meldeservice, AMS — Arbeitsmarktservice.
What language will offices use in Austria?
The main administrative language is German. Larger offices often offer English or interpreters, but bring translated documents when possible.
Do I need private insurance?
In most EU countries, once you are legally resident, public healthcare covers you. Private insurance is optional and used for faster access to specialists.
What does a doctor visit cost?
Usually free or a small copayment (5–25 EUR). Costs are much higher without a residence permit — use community clinics if that is your situation.